HelpSumo
- Publisher: Hill Stone Animation Studios
- Genre: Reference
- Released: 9 Sep, 2016
- Size: 16.1 MB
- Price: FREE!
- App Store Info
Description
Quality -Quality is paramount and excellence is guaranteed, Best service that drive force behind all successful business.
Power of simplicity -
Increases the productivity of agent by providing communication channels.
Features -
TICKET SYSTEM - Full Featured Ticketing System with Support to Multiple Departments, Auto Assign & SLA
EMAIL SUPPORT - Easily convert your incoming support emails to Tickets and auto-assign to staffs.
LIVE CHAT - Use the integrated chat system to answer your clients and record offline chats too.
SELF SUPPORT - Publish the help articles, FAQ, videos & pdf in the self serving portal
SOCIAL MEDIA - Address the queries and request made in social media include Twitter & Facebook
INTEGRATION - Integrate with VOIP Services and provide support trough Voice also