Description

As of January 1, 2023, Mexican authorities require all
transportation carriers—including FedEx—to
collect and provide additional details about each
package they intend to transport.

This applies to packages shipped to, from, and within
Mexico, across all modes of transportation.

This extra information is called a Complemento
Carta Porte (Carta Porte for short,
or waybill supplement in English).

This app helps users provide the information requested in the
domestic waybill in addition to the information requested through the several applications FedEx
has made available. The additional information must comply with the SAT’s
requirements, and it has to be consistent with the pertinent catalogues the Tax Authority has
published for that purpose.

This app helps all customers hiring FedEx services, whether they are frequent/occasional customers, or
individuals/legal entities with or without a FedEx account, must provide the requested
information using FedEx open API. Otherwise, FedEx may not be able to accept their packages for carriage.

What's New in Version 5

We are excited to announce that we have added a new feature to our app that allows you to log in and chat with our support team directly from the app!

With this feature, you can easily log in to your account and access our chat support anytime you have a question or need help with something. No need to leave the app or search for contact information – simply click on the chat icon and start chatting with one of our friendly support representatives.

Our support team is available around the clock to help you with any issues or concerns you may have. Whether you need help with a specific feature in the app or just want to provide some feedback, we are here to listen and assist you in any way we can.

So the next time you need help or have a question, just log in and chat with us – we are always happy to help!


¡Estamos emocionados de anunciar que hemos agregado una nueva función a nuestra aplicación que te permite iniciar sesión y chatear con nuestro equipo de soporte directamente desde la aplicación!

Con esta función, puedes iniciar sesión fácilmente en tu cuenta y acceder a nuestro chat de soporte en cualquier momento que tengas una pregunta o necesites ayuda con algo. No es necesario salir de la aplicación o buscar información de contacto, simplemente haz clic en el icono de chat y comienza a chatear con uno de nuestros amables representantes de soporte.

Nuestro equipo de soporte está disponible las 24 horas para ayudarte con cualquier problema o inquietud que puedas tener. Ya sea que necesites ayuda con una función específica en la aplicación o solo quieras proporcionar algunos comentarios, estamos aquí para escuchar y ayudarte de cualquier manera que podamos.

Así que la próxima vez que necesites ayuda o tengas una pregunta, solo inicia sesión y chatea con nosotros, ¡siempre estamos felices de ayudar!